Understanding what it takes to Keep Tenants Happy and Retained

by | Jun 25, 2013 | Real Estate

Renters come and renters go for a variety of reasons.  However, there are good tenants who will repeatedly renew their leases if they feel satisfied with the services they are receiving and feel like they are getting good value for their money.  There are a number of ways real estate asset management Wichita agencies can exceed tenant expectations so that they will want to remain in their home at the end of their lease.  Managers can offer first-class services at all times, keep tenants well-informed, offer them plenty of amenities, and manage all properties with complete professionalism.

Offer Convenient Features That save Time

Tenants are always on the go, just as most people are in life.  Work schedules are jumbled, family things happen, and they just do not have the time to waste on tedious things.  They want convenience at all times so that their lives are made easier.  Property managers can cater to their needs by providing online services for nearly everything they would need.  From paying rent and submitting maintenance requests to contacting emergency services and printing out their rent payment history, tenants want these features and more.  Nearly everyone has a smartphone in this day and age, and if they do not have one, then they will probably possess one in the future.  Nearly everything is going digital, so businesses need to go digital as well.  Tenants can take care of their business online within just a few minutes, whereas it would take them an hour or more to do the same things if they did them in person, over the telephone, or in the mail.

Curb Appeal and Relaxing Garden Areas

Everyone wants a nice and peaceful backyard or garden area where they can relax or host a BBQ for their friends and neighbors.  Flowers, greenery, and plants are all affordable things that can significantly improve the visual appearance of a property.  Curb appeal can do wonders to draw in potential clients and tenants.  Most rental management companies have professional landscapers they contract regularly to handle yard work.  A good landscaper can create a tranquil look on a slim budget.  A great looking yard does not have to be expensive.  Property managers and owners will find that tenants will be happier, and they will be willing to pay more if they have a great looking home, indoors and out.

Latest Articles

Categories

Archives