Starting a business or buying an established business is an exciting time for anyone. These startup companies or booming businesses have the opportunity for growth and expansion, which in turn results in greater opportunities and a larger share of the market.
As smaller production businesses grow and expand the management of all aspects of the business becomes more complicated and complex. Specialized aspects of the business, such as shipping and delivery, may be better handled by 3rd party logistics providers (3PLs) rather than by an in-house manager.
Knowing when to turn to outside logistics services is often a challenge. A good guideline to use if you are spending more time on logistics management than running the business, it is time to start looking for help.
When to Go Outside for Help
Think of top 3rd party logistics providers as providing a complete set of services. These companies can work with you to plan everything from post-production to delivery to your end customers. This can include all aspects of the business falling under the heading of supply chain management through to full or partial load hauling. Additionally, they can work on your behalf to negotiate the best freight rates, arrange intermodal types of shipments and even manage and inbound deliveries and shipments right to your facility.
Latest in Technology
New technology in tracking and monitoring shipments in real time is also possible through 3rd party logistics providers. Often this technology is too cost prohibitive for a company to invest in, but the logistic companies will provide it as part of their overall package.
With this technology in place your sales reps can keep customers informed as to delivery and the logistics company will also monitor the shipment. You will be notified of any changes in schedule, and they will be addressed by the transport company, allowing you to focus in on your business rather than on tracking orders.
Scalability
When considering 3rd party logistics providers, look for companies that provide scalable solutions. This allows a company to use the services they need when required. With this feature, your company is not paying for services they don’t need, or having to adjust constantly for seasonal demands. Through a partnership with an experienced, expert logistics company there is a true working relationship developed. Your business can rely on their services as an extension of your own business.
This means their carriers are professional and provide the face of your business that your end customers expect. You also have the assurance that your brand and your products are represented by true professionals, which is always a positive reflection on your brand.
